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| Criterion | ![]() Operations Process Mapping | ![]() Facilitation Expectation Mapping | ![]() Team Design Team Topologies Interaction Modes |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 h | 45-90 min | Half day |
Participantsdifferent | 3-10 | 3-12 | Team-Leads plus Architecture |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Expectation Map, Alignment Notes, Agreements | Interaction Heat Map, Agreements per Pair |
Tagsno overlap | ProcessOperationsImprovement | AlignmentStakeholdersTeam | TeamAlignmentCollaborationOrganization |
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