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| Criterion |  Operations Process Mapping |  Innovation Double Diamond |  Operations 5 Whys |
|---|---|---|---|
Purposedifferent | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | For complex problems with a fuzzy situation, the method cleanly separates search space and decision. It first creates breadth in understanding and then focus in elaboration. This brings open questions, problem definition, and solution path into a traceable movement. | For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-3 h | Wochen bis Monate | 15-30 min |
Participantsdifferent | 3-10 | 3-12 | 2-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Process Map, Handoff List, Improvement Backlog | Problem Statement, Solution Options, Prototypes, Deliverables per Phase | Root cause notes, Countermeasures |
Tagsno overlap | ProcessOperationsImprovement | ProcessDivergenceInnovation | Root causeIncidentLeanProblem solving |
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