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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 h60-180 min45-90 min
Participantsdifferent
3-104-202-5
Formatdifferent
WorkshopWorkshopWorkshop + async
Outputdifferent
Process Map, Handoff List, Improvement BacklogCynefin Map, Domain-specific Actions, Sensemaking NotesA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ProcessOperationsImprovement
ComplexitySensemakingDecision
LeanProblem solvingCoachingOperations
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Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review