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Criterion
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
MediumMediumLow
Timedifferent
1-3 h60-180 min15-30 min
Participantsdifferent
3-104-202-6
Formatsame
WorkshopWorkshopWorkshop
Outputdifferent
Process Map, Handoff List, Improvement BacklogCynefin Map, Domain-specific Actions, Sensemaking NotesRoot cause notes, Countermeasures
Tagsno overlap
ProcessOperationsImprovement
ComplexitySensemakingDecision
Root causeIncidentLeanProblem solving
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Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Root Cause Analysis.
Operations
Root Cause Analysis