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| Criterion |  Product Discovery Problem Interview |  Operations Kepner-Tregoe |  Operations MORT Analysis |
|---|---|---|---|
Purposedifferent | When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution. | For a disturbance that's hard to pin down, the method cleanly separates problem, cause, and decision. It reduces mixing when symptoms allow several interpretations. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. |
Complexitydifferent | Medium | High | High |
Timedifferent | 30-60 min je Interview | 2-8 h | Mehrere Tage bis Wochen |
Participantsdifferent | 5-12 Interviews | 2-8 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Problem Evidence, Risk Notes, Customer Segments | Problem Analysis, Decision Analysis, Risk Plan | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations |
Tagsno overlap | DiscoveryInterviewsValidation | Problem solvingRoot causeDecisionOperations | Root causeSafetySystemicIncident |
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