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| Criterion | ![]() UX Research Personas | ![]() Business Strategy TOWS Matrix | ![]() Business Strategy GAP Analysis |
|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | The TOWS Matrix connects internal strengths and weaknesses with external opportunities and threats into action-oriented strategies. It goes a step further than a pure stocktaking. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Tage | 1-2 h | 1-3 h |
Participantsdifferent | Internes Team | 3-10 | 2-8 |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | TOWS Matrix, Strategic Options, Priority Actions | Gap Matrix, Action Plan, Risk Notes |
Tagsno overlap | ResearchCustomerSynthesis | StrategyAnalysisOptions | StrategyAnalysisPlanning |
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