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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
Paper illustration for Expectation Mapping.
Facilitation
Expectation Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.When roles, interfaces, or projects fail because of differing expectations, Expectation Mapping surfaces these differences. It shows what each side takes for granted and where the pictures diverge.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 TageHalf day initial, dann laufend45-90 min
Participantsdifferent
Internes TeamEin Team plus Stakeholder3-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesTeam API DocumentExpectation Map, Alignment Notes, Agreements
Tagsno overlap
ResearchCustomerSynthesis
TeamAlignmentCommunicationService
AlignmentStakeholdersTeam
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Paper illustration for Communication Plan
Delivery
Communication Plan
Paper illustration of Power-Interest Grid with a method-specific labelled workspace.
Facilitation
Power Interest Grid