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| Criterion | ![]() UX Research Personas | ![]() Operations PDCA Cycle | ![]() Operations A3 Problem Solving |
|---|---|---|---|
Purposedifferent | When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions. | For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-3 Tage | 1 h bis mehrere Wochen | 45-90 min |
Participantsdifferent | Internes Team | 1-8 | 2-5 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Persona Profiles, Needs Summary, Scenario Notes | PDCA Log, Experiment Plan, Learning Outcome, Standard Change | A3 Report, Action Plan, Root Cause Analysis |
Tagsno overlap | ResearchCustomerSynthesis | Continuous improvementLeanExperiments | LeanProblem solvingCoachingOperations |
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