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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Systems Mapping method illustration showing its working structure
Systems Thinking
Systems Mapping
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.Systems Mapping arranges elements, relationships, and boundaries so a complex field becomes legible at a glance. The overview stabilizes the overall picture before detail work or steering begins.
Complexitydifferent
MediumHighMedium
Timedifferent
1-3 TageHalf day1-3 h
Participantsdifferent
Internes Team3-123-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesLeverage Map, Action StrategySystem Map, Dependencies, Leverage Points
Tagsno overlap
ResearchCustomerSynthesis
Systems thinkingChangeStrategy
Systems thinkingMappingBoundariesChange
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Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration of the Force Field Analysis working structure.
Decision Making
Force Field Analysis
Paper illustration for Future Reality Tree.
Systems Thinking
Future Reality Tree
Paper illustration for Intervention Mapping.
Systems Thinking
Intervention Mapping