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Criterion
Paper illustration of two user profile cards with a goal, behavior evidence, and an open research question.
UX Research
Personas
Paper illustration of the Lightning Decision Jam working structure.
Facilitation
Decision Jam
Paper illustration of an IBIS map with issues, positions and arguments
Knowledge Modeling
IBIS
Purposedifferent
When target groups stay too vague and teams talk about the same people differently, personas create a shared, solid picture of usage. Condensed profiles make needs, contexts, and differences tangible enough for decisions.When a decision is stuck, Decision Jam loosens the knot through structured separation of problem, idea, and selection. The format creates movement without jumping prematurely at the first seemingly elegant answer.IBIS structures thinking about complex questions as a sequence of issues, ideas, and arguments. The method keeps discussions open without forcing them into premature consensus.
Complexitydifferent
MediumLowMedium
Timedifferent
1-3 Tage60-90 min1-3 h
Participantsdifferent
Internes Team4-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Persona Profiles, Needs Summary, Scenario NotesProblem Cluster, Prioritized Challenge, ExperimentIssue Map, Positions, Argument Notes
Tagsno overlap
ResearchCustomerSynthesis
FacilitationDecisionProblem solvingWorkshop
RationaleKnowledgeDecision
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Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe