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| Criterion | ![]() Operations PDCA Cycle | ![]() UX Research Contextual Inquiry |
|---|---|---|
Purposedifferent | For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. |
Complexitydifferent | Low | Medium |
Timedifferent | 1 h bis mehrere Wochen | 1-3 Wochen |
Participantsdifferent | 1-8 | 4-12 Beobachtungen |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | PDCA Log, Experiment Plan, Learning Outcome, Standard Change | Field Notes, Workflow Insights, Pain Points |
Tagsno overlap | Continuous improvementLeanExperiments | UX researchObservationContext |
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