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Selected:Contextual Inquiry
| Criterion | ![]() UX Research Contextual Inquiry |
|---|---|
Purpose | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. |
Complexity | Medium |
Time | 1-3 Wochen |
Participants | 4-12 Beobachtungen |
Format | Workshop + async |
Output | Field Notes, Workflow Insights, Pain Points |
Tags | UX researchObservationContext |
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