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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Purpose
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.
Complexity
Medium
Time
1-3 Wochen
Participants
4-12 Beobachtungen
Format
Workshop + async
Output
Field Notes, Workflow Insights, Pain Points
Tags
UX researchObservationContext
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Methods with strong topical overlap with the current selection, not yet in the comparison.

A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk