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Criterion
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of shared options, independently placed voting dots, and a highlighted shortlist.
Facilitation
Dot Voting
Purposedifferent
When opportunities need ranking by their effect, it makes importance and satisfaction directly comparable. It separates problem, assumption, solution, and evidence. The result is captured as an opportunity-score table and top outcomes.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When a workshop has produced too many options and the group needs to condense quickly, dot voting makes preferences visible in a short time. It bundles individual votes into a solid signal for the next selection.
Complexitydifferent
MediumMediumLow
Timedifferent
60-120 min2-4 h5-15 min
Participantsdifferent
3-64-103-20
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Opportunity Score Table, Top OutcomesJourney Map, Pain-point List, Opportunity BacklogRanked list, Consensus signal, Shortlist
Tagsno overlap
PrioritizationDiscoveryOutcomesNeeds
JourneyServiceService design
FacilitationVotingConsensusPrioritization
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Independent contributions form an ordered group priority list.
Facilitation
Nominal Group Technique
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP
Paper illustration of the Consensus Workshop working structure.
Facilitation
Consensus Workshop
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas