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| Criterion |  Product Discovery Opportunity Interview |  UX Design Service Blueprinting |  Product Discovery Concierge MVP |
|---|---|---|---|
Purposedifferent | When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitydifferent | Medium | High | Medium |
Timedifferent | 30-60 min je Interview | 0.5-2 Tage | 1-4 Wochen |
Participantsdifferent | 5-12 Interviews | 6-12 | 3-10 Kunden |
Formatdifferent | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Interview Notes, Opportunity Themes, Customer Quotes | Service Blueprint, Fail Points, Ownership Map | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | DiscoveryInterviewsOpportunityCustomer | Service designOperationsJourneyBlueprint | MVPValidationServiceDiscovery |
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