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| Criterion |  Business Strategy McKinsey 7S |  UX Research Customer Journey Mapping |  Business Strategy VRIO Framework |
|---|---|---|---|
Purposedifferent | McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 2-4 h | 2-4 h | 90-180 min |
Participantsdifferent | 3-12 | 4-10 | 3-6 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | 7S Assessment, Alignment Gaps, Change Actions | Journey Map, Pain-point List, Opportunity Backlog | VRIO Table, Strategic Actions |
Tagsno overlap | OrganizationStrategyAlignmentChange | JourneyServiceService design | StrategyDiagnosisBusiness modelCapability |
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