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| Criterion |  Business Strategy McKinsey 7S |  UX Research Customer Journey Mapping |  Business Strategy Business Model Stress Test |
|---|---|---|---|
Purposedifferent | McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | Medium | Medium | High |
Timedifferent | 2-4 h | 2-4 h | Half day |
Participantsdifferent | 3-12 | 4-10 | 3-8 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | 7S Assessment, Alignment Gaps, Change Actions | Journey Map, Pain-point List, Opportunity Backlog | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | OrganizationStrategyAlignmentChange | JourneyServiceService design | StrategyBusiness modelRiskDiagnosis |
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