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| Criterion | ![]() Business Strategy McKinsey 7S | ![]() UX Design Customer Journey Canvas | ![]() Team Design Team Topologies Interaction Modes |
|---|---|---|---|
Purposedifferent | McKinsey 7S checks whether Strategy, Structure, Systems, Shared Values, Skills, Style, and Staff fit together. Organizational misalignments become visible across multiple levers as a result. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When several teams collaborate repeatedly, it describes the right interaction mode for each interface between them. It clarifies responsibility, interaction, and load between teams. The result is captured as an interaction heat map and pairwise agreements. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 2-4 h | 1-3 h | Half day |
Participantsdifferent | 3-12 | 3-10 | Team-Leads plus Architecture |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | 7S Assessment, Alignment Gaps, Change Actions | Customer Journey Canvas, Pain Points, Experience Opportunities | Interaction Heat Map, Agreements per Pair |
Tagsno overlap | OrganizationStrategyAlignmentChange | JourneyCustomerService designCanvas | TeamAlignmentCollaborationOrganization |
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