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| Criterion |  Systems Thinking Leverage Points |  UX Design Customer Journey Canvas |  Decision Making OODA Loop |
|---|---|---|---|
Purposedifferent | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia. |
Complexitydifferent | High | Medium | Medium |
Timedifferent | Half day | 1-3 h | 15-60 min je Zyklus |
Participantsdifferent | 3-12 | 3-10 | 1-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Leverage Map, Action Strategy | Customer Journey Canvas, Pain Points, Experience Opportunities | Situation Assessment, Decision Loop, Action Updates |
Tagsno overlap | Systems thinkingChangeStrategy | JourneyCustomerService designCanvas | DecisionChangeLearningStrategy |
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