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| Criterion |  Systems Thinking Leverage Points |  UX Research Contextual Inquiry |
|---|---|---|
Purposedifferent | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. |
Complexitydifferent | High | Medium |
Timedifferent | Half day | 1-3 Wochen |
Participantsdifferent | 3-12 | 4-12 Beobachtungen |
Formatdifferent | Workshop | Workshop + async |
Outputdifferent | Leverage Map, Action Strategy | Field Notes, Workflow Insights, Pain Points |
Tagsno overlap | Systems thinkingChangeStrategy | UX researchObservationContext |
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