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| Criterion |  Product Discovery Kano Model |  UX Research User Interviews |  Innovation Design Thinking |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible. | For complex user problems with an uncertain cause, the method connects observation, interpretation, and experiment into a learning cycle. It keeps the focus on real needs and avoids premature solution language. This produces robust decisions for product and service. |
Complexitydifferent | Medium | Low | High |
Timedifferent | 1-2 Tage | 30–60 min per interview | 1 Tag bis mehrere Wochen |
Participantsdifferent | 10-50 | 1 participant per interview | 4-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Interview Notes, Themes, Insight Summary | Problem Statement, Prototype, Test Learnings |
Tagsno overlap | SatisfactionPrioritizationCustomer | QualitativeResearchCustomerDiscovery | InnovationPrototypeResearch |
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