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| Criterion | ![]() Product Discovery Kano Model | ![]() Systems Thinking Soft Systems Methodology | ![]() Systems Thinking Leverage Points |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. | Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy. |
Complexitydifferent | Medium | High | High |
Timedifferent | 1-2 Tage | 0.5-3 Tage | Half day |
Participantsdifferent | 10-50 | 5-15 | 3-12 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Rich Picture, Root Definitions, Conceptual Models, Change Agenda | Leverage Map, Action Strategy |
Tagsno overlap | SatisfactionPrioritizationCustomer | Soft systemsComplexitySensemakingSystems thinking | Systems thinkingChangeStrategy |
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