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| Criterion |  Product Discovery Kano Model |  Systems Thinking Soft Systems Methodology |
|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | Soft Systems Methodology helps explore unclear or politically charged problems systematically. Instead of forcing a quick answer, the method builds a shared understanding of perspectives and room for action. |
Complexitydifferent | Medium | High |
Timedifferent | 1-2 Tage | 0.5-3 Tage |
Participantsdifferent | 10-50 | 5-15 |
Formatdifferent | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Rich Picture, Root Definitions, Conceptual Models, Change Agenda |
Tagsno overlap | SatisfactionPrioritizationCustomer | Soft systemsComplexitySensemakingSystems thinking |
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