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Selected:Kano Model
| Criterion |  Product Discovery Kano Model |
|---|---|
Purpose | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. |
Complexity | Medium |
Time | 1-2 Tage |
Participants | 10-50 |
Format | Workshop + async |
Output | Kano Matrix, Feature Classes, Priority Themes |
Tags | SatisfactionPrioritizationCustomer |
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