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| Criterion | ![]() Product Discovery Kano Model | ![]() UX Design Lean UX Canvas | ![]() UX Research Customer Journey Mapping |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | The Lean UX Canvas helps clarify user behavior, touchpoints, and concept decisions. It makes assumptions and desired outcomes visible and captures the result as a completed canvas, hypothesis list, and first experiment. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-2 Tage | 2-3 h | 2-4 h |
Participantsdifferent | 10-50 | 3-8 | 4-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Completed Lean UX Canvas, Hypothesis list, First experiment | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | SatisfactionPrioritizationCustomer | CanvasHypothesisOutcomesDiscovery | JourneyServiceService design |
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