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| Criterion |  Product Discovery Kano Model |  Business Strategy GAP Analysis |  Decision Making Delphi Method |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. |
Complexitydifferent | Medium | Medium | High |
Timedifferent | 1-2 Tage | 1-3 h | 1-4 Wochen |
Participantsdifferent | 10-50 | 2-8 | 6-30 Experten |
Formatdifferent | Workshop + async | Workshop + async | Async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Gap Matrix, Action Plan, Risk Notes | Expert Forecast, Consensus Range, Assumption Notes |
Tagsno overlap | SatisfactionPrioritizationCustomer | StrategyAnalysisPlanning | ForecastingExpertsDecisionStrategy |
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