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| Criterion |  Product Discovery Kano Model |  Product Discovery Experiment Canvas |  UX Design Customer Journey Canvas |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When experiments become unreadable after the fact, it arranges hypothesis, signal, and learning goal on a single canvas. It separates problem, assumption, solution, and evidence. The result is captured as a Completed Experiment Canvas and a Success Metric. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 1-2 Tage | 30-60 min | 1-3 h |
Participantsdifferent | 10-50 | 1-5 | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Completed Experiment Canvas, Success Metric | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | SatisfactionPrioritizationCustomer | ExperimentsValidationDiscoveryHypothesis | JourneyCustomerService designCanvas |
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