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| Criterion | ![]() Product Discovery Kano Model | ![]() UX Design Customer Journey Canvas | ![]() Product Discovery Context Canvas |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency. |
Complexitydifferent | Medium | Medium | Low |
Timedifferent | 1-2 Tage | 1-3 h | 45-90 min |
Participantsdifferent | 10-50 | 3-10 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Customer Journey Canvas, Pain Points, Experience Opportunities | Context canvas, Open questions, Shared context notes |
Tagsno overlap | SatisfactionPrioritizationCustomer | JourneyCustomerService designCanvas | ContextFramingRequirementsCanvas |
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