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| Criterion |  Product Discovery Kano Model |  Knowledge Modeling Concept Mapping |
|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. |
Complexitysame | Medium | Medium |
Timedifferent | 1-2 Tage | 1-2 h |
Participantsdifferent | 10-50 | 1-8 |
Formatsame | Workshop + async | Workshop + async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | Concept Map, Relationship Labels, Knowledge Gaps |
Tagsno overlap | SatisfactionPrioritizationCustomer | KnowledgeConceptsMappingSensemaking |
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