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| Criterion |  Product Discovery Kano Model |  Operations ABC Analysis |  Operations Runbook |
|---|---|---|---|
Purposedifferent | When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight. | With many similar objects of differing economic significance, the method prioritizes effort by effect. It separates what needs regular steering from what rarely needs attention. | For recurring operational tasks or incidents, the method keeps solid action logic ready. It reduces uncertainty when time pressure, role changes, or rare situations demand fast access. |
Complexitydifferent | Medium | Low | Low |
Timedifferent | 1-2 Tage | 30-60 min | 20-60 min |
Participantsdifferent | 10-50 | 1-5 | 1-4 |
Formatdifferent | Workshop + async | Async | Async |
Outputdifferent | Kano Matrix, Feature Classes, Priority Themes | ABC Classification, Focus Rules, Control List | Runbook, Checklist, Escalation Path |
Tagsno overlap | SatisfactionPrioritizationCustomer | PrioritizationOperationsPortfolio | OperationsReliabilityDocumentation |
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