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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.
Complexitydifferent
MediumLowLow
Timedifferent
1-3 Wochen1 h bis mehrere Wochen30-120 min
Participantsdifferent
5-12 Interviews1-82-6
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeObservation Notes, Improvement Ideas
Tagsno overlap
CustomerOutcomesNeeds
Continuous improvementLeanExperiments
LeanObservationProcessOperations
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration for Kaizen Event.
Operations
Kaizen Event
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration of GIST Planning with its method-specific working model.
Product Strategy
GIST Planning
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring