View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  Product Discovery Jobs to Be Done |  Product Discovery Opportunity Interview |  UX Design Customer Journey Canvas |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When opportunities are still hidden behind signals of need, it structures conversations around needs and obstacles. It looks for patterns that lead to new product opportunities. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Wochen | 30-60 min je Interview | 1-3 h |
Participantsdifferent | 5-12 Interviews | 5-12 Interviews | 3-10 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Interview Notes, Opportunity Themes, Customer Quotes | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tags1 shared | CustomerOutcomesNeeds | DiscoveryInterviewsOpportunityCustomer | JourneyCustomerService designCanvas |
Often compared together
Methods with strong topical overlap with the current selection, not yet in the comparison.
