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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Operations MORT Analysis | ![]() Operations Fault Tree Analysis |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps. | For a critical top event with several possible triggers, the method logically models failure paths. It makes visible which combinations of conditions can lead to damage. |
Complexitydifferent | Medium | High | High |
Timedifferent | 1-3 Wochen | Mehrere Tage bis Wochen | 2-6 h |
Participantsdifferent | 5-12 Interviews | 2-6 | 3-8 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | MORT Worksheets, Findings per Branch, Corrective Actions, Systemic Recommendations | Fault Tree, Critical Paths, Cause Hypotheses, Control Actions |
Tagsno overlap | CustomerOutcomesNeeds | Root causeSafetySystemicIncident | RiskRoot causeSafety |
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