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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Kaizen Event.
Operations
Kaizen Event
A paper-based illustration representing Kano Model with its core stages and visible working result.
Product Discovery
Kano Model
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.When features need to be distinguished by their effect on satisfaction, it makes expectations and surprises comparable. It separates basic needs, performance contribution, and delight.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen0.5-5 Tage1-2 Tage
Participantsdifferent
5-12 Interviews4-1010-50
Formatdifferent
Workshop + asyncWorkshopWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateKano Matrix, Feature Classes, Priority Themes
Tagsno overlap
CustomerOutcomesNeeds
LeanContinuous improvementOperations
SatisfactionPrioritizationCustomer
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for ABC Analysis
Operations
ABC Analysis
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk