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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen30-180 min0.5-5 Tage
Participantsdifferent
5-12 Interviews1-64-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
CustomerOutcomesNeeds
TroubleshootingDiagnosisEngineering
LeanContinuous improvementOperations
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring