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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Engineering Fault Isolation | ![]() Operations Barrier Analysis |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Wochen | 30-180 min | 2-4 h |
Participantsdifferent | 5-12 Interviews | 1-6 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault Area | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | CustomerOutcomesNeeds | TroubleshootingDiagnosisEngineering | Root causeSafetyIncident |
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