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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen30-180 min2-4 h
Participantsdifferent
5-12 Interviews1-62-6
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaBarrier Inventory, Failure Analysis per Barrier, Action Backlog
Tagsno overlap
CustomerOutcomesNeeds
TroubleshootingDiagnosisEngineering
Root causeSafetyIncident
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Paper illustration for Change Analysis.
Operations
Change Analysis