methodatlas
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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper session grid with two time blocks, three rooms, colored session cards and an open topic pool.
Facilitation
Barcamp
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When many people can contribute knowledge and the flow should stay open, Barcamp provides a framework for self-organized sessions. The format channels energy without defining the content too narrowly in advance.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen1-3 hHalber Tag bis 2 Tage
Participantsdifferent
5-12 Interviews3-1015-200
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListCustomer Journey Canvas, Pain Points, Experience OpportunitiesSession Board, Session Notes, Community Learnings
Tagsno overlap
CustomerOutcomesNeeds
JourneyCustomerService designCanvas
FacilitationLarge groupLearning
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Fishbowl Discussion.
Facilitation
Fishbowl Discussion
Paper illustration of Lean UX Canvas with its method-specific working model.
UX Design
Lean UX Canvas
Paper illustration for Open Space Technology.
Facilitation
Open Space Technology