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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
Paper illustration for Causal Factor Analysis.
Operations
Causal Factor Analysis
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For an event with a complicated course, the method breaks down the contributing factors along the timeline. It shows how conditions, decisions, and reactions together produce a course of events.
Complexitydifferent
MediumHigh
Timedifferent
1-3 Wochen2-6 h
Participantsdifferent
5-12 Interviews3-10
Formatsame
Workshop + asyncWorkshop + async
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListEvent Timeline, Causal Factor Chart, Cause List, Corrective Actions
Tagsno overlap
CustomerOutcomesNeeds
CausalityIncidentRoot causeTimeline
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of Barrier Analysis with its method-specific working model.
Operations
Barrier Analysis
Paper illustration for Current Reality Tree
Systems Thinking
Current Reality Tree
Paper illustration of Family Tree Analysis with its method-specific working model.
Operations
Family Tree Analysis