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| Criterion | ![]() Product Discovery Jobs to Be Done | ![]() Agile Affinity Estimation | ![]() UX Design Customer Journey Canvas |
|---|---|---|---|
Purposedifferent | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | When many tasks need to be classified quickly, it sorts them by perceived effort and similarity. It reduces the effort of fine-grained estimation for large volumes. | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 1-3 Wochen | 30-90 min | 1-3 h |
Participantsdifferent | 5-12 Interviews | 3-12 | 3-10 |
Formatdifferent | Workshop + async | Workshop | Workshop |
Outputdifferent | Job Stories, Outcome Statements, Opportunity List | Affinity Size Map, Grouped Estimates, Unclear Items | Customer Journey Canvas, Pain Points, Experience Opportunities |
Tagsno overlap | CustomerOutcomesNeeds | EstimationBacklogRelative sizing | JourneyCustomerService designCanvas |
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