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Criterion
Paper illustration of a JTBD interview notebook with a decision timeline, forces of change and a concise job hypothesis.
Product Discovery
Jobs to Be Done
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Purposedifferent
When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.
Complexitysame
MediumMediumMedium
Timedifferent
1-3 Wochen45-90 min0.5-5 Tage
Participantsdifferent
5-12 Interviews2-54-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Job Stories, Outcome Statements, Opportunity ListA3 Report, Action Plan, Root Cause AnalysisKaizen Charter, Waste List, Improvement Experiments, Standard Work Update
Tagsno overlap
CustomerOutcomesNeeds
LeanProblem solvingCoachingOperations
LeanContinuous improvementOperations
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Often compared together

Methods with strong topical overlap with the current selection, not yet in the comparison.

Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Kepner-Tregoe
Operations
Kepner-Tregoe
Paper illustration of Opportunity Scoring with its method-specific working model.
Product Discovery
Opportunity Scoring