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| Criterion |  UX Research Customer Journey Mapping |  Business Strategy VRIO Framework |  Facilitation Stakeholder Salience Model |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. | When stakeholders appear to matter very differently, the Stakeholder Salience Model rates their actual priority through power, legitimacy, and urgency. It turns individual contributions into a visible selection. The result is captured as a Salience diagram and a class-based strategy. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 2-4 h | 90-180 min | 60-90 min |
Participantsdifferent | 4-10 | 3-6 | 3-6 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | VRIO Table, Strategic Actions | Salience Diagram, Strategy per Class |
Tagsno overlap | JourneyServiceService design | StrategyDiagnosisBusiness modelCapability | StakeholdersFacilitationAlignmentGovernance |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
