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| Criterion |  UX Research Customer Journey Mapping |  Team Design Spotify Model Mapping |  Business Strategy Business Model Stress Test |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. | A Business Model Stress Test checks how well a business model holds up under pressure and headwinds. It compares strengths, risks, market logic, and courses of action. The result is captured as a stress-test report and action plan per scenario. |
Complexitydifferent | Medium | Medium | High |
Timedifferent | 2-4 h | 90-180 min | Half day |
Participantsdifferent | 4-10 | 5-15 | 3-8 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Spotify Model Map, Action List | Stress Test Report, Action Plan per Scenario |
Tagsno overlap | JourneyServiceService design | TeamOrganizationAlignmentDiagnosis | StrategyBusiness modelRiskDiagnosis |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
