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Criterion
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration for Risk Storming.
Architecture
Risk Storming
Purposedifferent
When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.Helps clarify architecture context, options, and consequences in concrete terms. It organizes technical context, alternatives, and consequences. The result is captured as an Annotated Diagram, a Prioritized Risk List, and an Action Backlog.
Complexitydifferent
MediumLow
Timedifferent
2-4 h60-90 min
Participantsdifferent
4-104-12
Formatsame
WorkshopWorkshop
Outputdifferent
Journey Map, Pain-point List, Opportunity BacklogAnnotated Diagram, Prioritized Risk List, Action Backlog
Tagsno overlap
JourneyServiceService design
RiskArchitectureWorkshopValidation
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Design sheets and interface cards connect to jointly written pseudocode with highlighted unresolved questions.
Architecture
ARID (Active Reviews for Intermediate Designs)
Paper illustration of a calm four-quadrant Assumption Map with hypothesis cards and emphasis on important assumptions with little evidence.
Product Discovery
Assumption Mapping
Paper illustration: scenarios and architectural decisions are connected to identified risks.
Architecture
ATAM (Architecture Tradeoff Analysis Method)
Paper illustration for Concierge MVP
Product Discovery
Concierge MVP