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| Criterion | ![]() UX Research Customer Journey Mapping | ![]() Decision Making OODA Loop | ![]() Business Strategy VRIO Framework |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia. | The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 2-4 h | 15-60 min je Zyklus | 90-180 min |
Participantsdifferent | 4-10 | 1-8 | 3-6 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Situation Assessment, Decision Loop, Action Updates | VRIO Table, Strategic Actions |
Tagsno overlap | JourneyServiceService design | DecisionChangeLearningStrategy | StrategyDiagnosisBusiness modelCapability |
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