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| Criterion |  UX Research Customer Journey Mapping |  Decision Making Force Field Analysis |  Domain Modeling Context Map |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | In change initiatives, supporting and restraining forces sit at the table at the same time. Force Field Analysis makes these tensions explicit and shows where change can be pushed forward by strengthening or relieving. | When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries. |
Complexitydifferent | Medium | Low | Medium |
Timedifferent | 2-4 h | 45-90 min | 1-3 h |
Participantsdifferent | 4-10 | 3-12 | 2-8 |
Formatdifferent | Workshop | Workshop | Workshop + async |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Force Field Map, Change Levers, Risk Notes | Context Map, Integration Patterns, Boundary Notes |
Tagsno overlap | JourneyServiceService design | ChangeDecisionStrategy | Domain-Driven DesignBoundariesStrategy |
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