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| Criterion |  UX Research Customer Journey Mapping |  Domain Modeling Context Map |  Domain Modeling EventStorming |
|---|---|---|---|
Purposedifferent | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries. | When a domain consists of many events, rules, and states, it creates a shared modeling space for the team. It bundles language, flows, and boundaries before domain knowledge fragments into siloed views. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 2-4 h | 1-3 h | 2-8 h |
Participantsdifferent | 4-10 | 2-8 | 5-12 |
Formatdifferent | Workshop | Workshop + async | Workshop |
Outputdifferent | Journey Map, Pain-point List, Opportunity Backlog | Context Map, Integration Patterns, Boundary Notes | Event Timeline, Ubiquitous Language, Boundaries, Open Questions |
Tagsno overlap | JourneyServiceService design | Domain-Driven DesignBoundariesStrategy | Domain-Driven DesignEventsDiscoveryWorkshop |
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