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| Criterion |  Engineering Hypothesis-Driven Troubleshooting |  Product Discovery Concierge MVP |  Engineering Fault Isolation |
|---|---|---|---|
Purposedifferent | When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. | In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 30-240 min | 1-4 Wochen | 30-180 min |
Participantsdifferent | 1-6 | 3-10 Kunden | 1-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | Hypothesis Log, Test Plan, Evidence Notes, Diagnosis Summary | Concierge Learnings, Service Blueprint, MVP Risks | Fault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault Area |
Tagsno overlap | TroubleshootingProblem solvingDiagnosis | MVPValidationServiceDiscovery | TroubleshootingDiagnosisEngineering |
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