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Criterion
How Might We
Innovation
How Might We
Game Day workspace showing the question, observations, and next decision.
DevOps
Game Day
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Purposedifferent
With a stuck problem carrying many implicit assumptions, the method translates observations into open, workable questions. It sharpens the problem frame without pre-thinking the solution, turning frustration or fuzziness into a search space with clear direction.In preparing for rare incidents, the method tests response capability under controlled conditions. It shows where assumptions about stability, roles, and recovery are too optimistic.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.
Complexitydifferent
LowHighMedium
Timedifferent
30–45 minHalber Tag1-3 h
Participantsdifferent
1-105-203-10
Formatdifferent
Workshop + asyncWorkshopWorkshop
Outputdifferent
HMW Questions, Challenge Framing, Idea PromptsSimulation Notes, Gaps List, Updated RunbooksProcess Map, Handoff List, Improvement Backlog
Tagsno overlap
FramingOpportunityIdeationQuestions
ResilienceOperationsIncident
ProcessOperationsImprovement
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Methods with strong topical overlap with the current selection, not yet in the comparison.

Paper illustration of a review with planned work, actual event sequence, comparison, and assigned improvement actions.
Operations
After-Action Review
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Paper illustration for Learning Review.
Operations
Learning Review