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| Criterion |  UX Research HEART Framework |  Operations A3 Problem Solving |  Operations Barrier Analysis |
|---|---|---|---|
Purposedifferent | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together. | For a risk that can only be managed through multiple layers of protection, the method examines the effectiveness of each barrier. It shows where safeguards are missing, too weak, or fail under real conditions. |
Complexitysame | Medium | Medium | Medium |
Timedifferent | 120 min initial, dann laufend | 45-90 min | 2-4 h |
Participantsdifferent | 3-6 | 2-5 | 2-6 |
Formatsame | Workshop + async | Workshop + async | Workshop + async |
Outputdifferent | HEART-GSM Table, Dashboard | A3 Report, Action Plan, Root Cause Analysis | Barrier Inventory, Failure Analysis per Barrier, Action Backlog |
Tagsno overlap | MetricsUX researchMeasurementSatisfaction | LeanProblem solvingCoachingOperations | Root causeSafetyIncident |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
