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| Criterion | ![]() Operations Gemba Walk | ![]() Agile Starfish Retrospective | ![]() Operations Process Mapping |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | When improvement options need to be sorted more finely than just start and stop, it brings observations into clear kinds of action. This makes visible what should be done more, less, newly, or continued. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. |
Complexitydifferent | Low | Low | Medium |
Timedifferent | 30-120 min | 45-90 min | 1-3 h |
Participantsdifferent | 2-6 | 4-12 | 3-10 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Observation Notes, Improvement Ideas | Starfish Board, Practice Changes, Experiments | Process Map, Handoff List, Improvement Backlog |
Tagsno overlap | LeanObservationProcessOperations | RetrospectiveImprovementExperimentsTeam | ProcessOperationsImprovement |
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