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| Criterion |  Operations Gemba Walk |  Operations Process Mapping |  Team Design Spotify Model Mapping |
|---|---|---|---|
Purposedifferent | When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions. | With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots. | When a team landscape has grown without clear grouping, it maps roles and relationships onto the Spotify model. It clarifies responsibility, interaction, and load between teams. The result is captured as a Spotify model map and action list. |
Complexitydifferent | Low | Medium | Medium |
Timedifferent | 30-120 min | 1-3 h | 90-180 min |
Participantsdifferent | 2-6 | 3-10 | 5-15 |
Formatsame | Workshop | Workshop | Workshop |
Outputdifferent | Observation Notes, Improvement Ideas | Process Map, Handoff List, Improvement Backlog | Spotify Model Map, Action List |
Tagsno overlap | LeanObservationProcessOperations | ProcessOperationsImprovement | TeamOrganizationAlignmentDiagnosis |
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Methods with strong topical overlap with the current selection, not yet in the comparison.
